Travel company cancelled my trip and did not refund my money - India Consumer Forum

Travel company cancelled my trip and did not refund my money

I have been through mental disturbance and torcher through this company named Holidays dmc and the agent lady named Pxxxxi Kxxxxxxi.  I was connected by her for my Maldives trip which i was planning for my husband’s birthday.  I saved money for the entire year just to gift this trip to my husband. This lady offered me a reasonable package.  I went through the website and it all seemed good so took this holiday package.  She asked me to pay  an advance amount of 40000 first and 45000 later. I started following up with her to get the flight details and hotel confirmation from week before the trip. Neither the lady nor the company contact number answered. I called them 100 times daily. Just on the day of my flight, i get a call from her saying that my trip is cancelled. Now since a week i am following up with her for my refund of 85000 rupees and no one is answering me. Please help me. Please.
Vijayata Bhatia
Pune 411014, Maharashtra
Email: vxxxxxxxxxxxx1@gmail.com


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