Unable to update my name on irctc account

I have irctc account user id and my irctc a/c name is sxxxxl sxxxxxxxi but as per my all documents my name is sxxxxxl Kxxxxr Sxxxxxxxxi in present when i update my kyc for activation of irctc ewallet data mismatch message displayed and not processed so i did mail irctc for update but not update and answer create irctc a/c using alternate mobile number and email id what i do now plz help me

Sunil kumar Suryawanshi
Amla District: Betul m.p., Amla 460554, Madhya Pradesh
Email: sxxxxxxxxxxh@gmail.com