I am using idea postpaid mobile for last 6 years, I have updated my plan in June 2017 to monthly rental of 349 at idea store, I had been said that it includes unlimited free calling local n STD, daily 100 free msgs, daily 1GB free 4G data followed by unlimited data at reduced speed, unlimited free incoming roaming, in my last month bill I have been wrongly charged for Rs 497 for data uses, with total bill of 1171Rs, I have made complaint at customer care, but they are saying we haven’t charged you wrongly, they are saying that your plan includes charges for additional data uses, but they never informed me about it and they have directly charged me wrongly, I have even complained by email but they are responding same, please help me to get corrected bill.
Sachin Shinde
Karad 415110, Maharashtra
Email: sxxxxxxxxxxe@gmail.com
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