Wrong delivery by Yale India, no refund received

Yale India main door lock – Return / Refund. Value: 5782

Hello Sir, this to inform you, that i had bought a main door lock from Yale-India website shop, i had paid 5782 INR with a committed door delivery. I had to follow-up crazily, finally they sent me a wrong product with a lower value (i have attached the photo). Now i applied for refund / return and Yale is making me run pillar to post, and its been over a week and no proper response. Looking forward for a quick resolution.

Vinay
Bengaluru 560061, Karnataka
Email: vxxxxxxxxs@hotmail.com

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Wrong delivery by Yale India, no refund received

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Wrong delivery by Yale India, no refund received

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