Wrong product received from Snapdeal, no customer support - India Consumer Forum

Wrong product received from Snapdeal, no customer support

I have orderd black Nike sports shoes and I have received different colour so I have complaine return or change of item but till now I have no contact from customer care or any budy els from snap deal no response they have received Return item also and I have paid money also still there is no response of return or change of item from them they are so irresponsible of customers I have requested many mails to help[@]snapdeal.com but still I have not received anything from them.

Mohd saquib Nawaz
Ballari 583102, Karnataka
Email: mxxxxxxxxxxx7@gmail.com



2 comments

    • snapdeal on 26/12/2017 at 5:37 pm
    • #

    Dear customer (mohd_sn),

    Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

    Regards,
    Team Snapdeal

    • snapdeal on 03/01/2018 at 5:34 pm
    • #

    Hi customer (mohd_sn),

    Hope you are doing good.

    We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

    Thanks,
    Team Snapdeal

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