My Complaint is against yatra. If yatra act as agent for booking tickets, it is the yatra responsibility to show the correct information. When booking a ticket, it was mentioned that there was a halt in london. Both untill a person opens the details which is written is very small font. No one knows that there is a airport change.
When I called them, They said they will write london only. It ios your responsibility.
But what other sites like skyscanner and makemytrips showing are true, but yatra says we don`t show. If you are becoming a third party, then it is your responsibility show the correct details and warnings.
But why Yatra will do that ? If they do then how they will earn money from the customers on the name of cancellation.Worst experience and worst is the yatra.
I have to bear yatra loss of Rs 36000. All beacuse of yatra showing wrong details.
Isha Arora
Hyderabad 500084, Andhra Pradesh
Email: axxxxxxxxxxxxx8@gmail.com
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